FAQ

How long is the rental period?

A typical rental period is up to two consecutive days pending availability. Anything extending past that time frame is subject to additional rental fees.

What are the delivery fees?

Depending on distance, delivery fees are typically $25 per way. Anything outside of the Denver metro area will be subject to an additional charge.

What is the difference between a quote and reservation?

Reservations are an order confirmed with a 50% deposit. A quote is simply a price estimate before you confirm your order and turn it into a reservation.

What is your cancellation policy?

Specialty items that we purchase for your event cannot be cancelled or altered once the reservation has been made or within the predetermined finalization date given by Dream Scene Event Rentals All other rentals can be cancelled 10 days prior to scheduled delivery in order to receive a full refund. Refunds will not be given if rentals are cancelled after this date. When you reserve an item, it pulls its availability for another potential customer.